Terms & Policies
All listed policies share the effective date of:
March 25, 2025
Terms of Use
1. Acceptance of Terms
By accessing and using www.tapnextap.com ("the Website"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please refrain from using the Website.
2. Services Offered
Nextap ("we," "our," or "us") provides:
Software Subscriptions: Access to our proprietary software solutions.
NFC Tap Devices: Physical products enabling near-field communication functionalities.
3. User Accounts
To access certain features, you may be required to create an account. You agree to provide accurate information and maintain the confidentiality of your account credentials. You are responsible for all activities under your account.
4. Payment and Billing
By purchasing our products or services, you agree to provide current, complete, and accurate purchase and account information. All payments are subject to our billing terms and conditions.
5. Shipping and Delivery
For physical products, we will provide estimated delivery times upon purchase. However, we are not responsible for delays beyond our control.
6. Returns and Refunds
Please refer to our Refund and Cancellation Policy for information on returning products and obtaining refunds.
7. Intellectual Property
All content on the Website, including software, text, graphics, logos, and images, is the property of Nextap or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Nextap shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Website or our products and services.
9. Governing Law
These Terms are governed by the laws of Louisiana, United States, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of the Website after changes indicates your acceptance of the new Terms.
Privacy Policy
1. Introduction
Nextap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Website or use our products and services.
2. Information We Collect
Personal Information: When you register, purchase, or interact with us, we may collect personal details such as your name, email address, billing and shipping addresses, and payment information.
Device Information: Information about the devices you use to access our services, including hardware models and operating systems.
Usage Data: Information about your interactions with our software and Website, such as feature usage and preferences.
3. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our services.
Process transactions and send related information.
Communicate with you, including sending updates and promotional materials.
Improve our services and develop new features.
Ensure security and prevent fraud.
4. Sharing Your Information
We do not sell your personal information. We may share information with:
Service Providers: Third parties that perform services on our behalf, such as payment processing and shipping.
Legal Obligations: When required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, and data portability. To exercise these rights, contact us at support@tapnextap.com.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Website with a new effective date.
Cookies Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit.
2. How We Use Cookies
We use cookies to:
Essential Cookies: Enable core functionalities such as security and network management.
Analytical/Performance Cookies: Collect information on how visitors interact with our Website to improve our services.
Functionality Cookies: Remember your preferences and personalize content.
3. Managing Cookies
You can control and/or delete cookies through your browser settings. Note that disabling cookies may affect the functionality of our Website.
4. Third-Party Cookies
Some cookies may be set by third parties when you visit our Website. These include analytics services and advertising partners. We do not control these cookies and recommend reviewing the respective third-party privacy policies.
5. Changes to This Cookies Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.
Refund and Cancellation Policy
1. Software Subscriptions
Subscription Commitment (1, 2, or 3-Year Plans):
By purchasing a software subscription, you agree to the full term selected at checkout—1-year, 2-year, or 3-year—payable upfront in a single annual payment per year of the selected term.Cancellation Policy:
You may cancel your subscription at any time. However, cancellations will take effect at the end of the current subscription term (1, 2, or 3 years). No prorated refunds or partial term refunds will be issued, even if the subscription is not used for its entire duration.Refund Policy:
All payments made for 1, 2, or 3-year plans are non-refundable. Once payment is processed, your subscription will remain active through the full selected term, and no refunds will be issued for early cancellation.
2. NFC Tap Devices
Order Cancellation:
Orders for NFC tap devices can be canceled before production begins. To cancel an order, please contact our team immediately at support@tapnextap.com. Once production starts, the order is locked, and cancellation is no longer possible.Product Testing Recommendation:
We highly encourage you to request a sample or test version before placing a bulk or customized order. This helps ensure product compatibility and satisfaction.No Return/Refund Policy Post-Production:
Due to the customized nature of our NFC tap devices, no returns or refunds will be accepted once production has started. All sales are final after production begins.
3. General Terms
Defective or Damaged Products:
If your order arrives damaged or defective, contact us immediately at support@tapnextap.com with supporting photos. We will evaluate the issue and, at our discretion, offer a replacement.Policy Changes:
We may revise this Refund and Cancellation Policy at any time. Any changes will be updated on this page with a new effective date.
4. Contact Information
For any questions or concerns, please reach out to:
📧 support@tapnextap.com
Marketing & Communications Policy
1. Introduction
Nextap ("we," "our," or "us") is committed to maintaining clear, consistent, and respectful communication across all marketing channels. This policy outlines our standards and practices for marketing and communications, ensuring alignment with our brand values and compliance with applicable laws and regulations.
2. Objectives
Our marketing and communications efforts aim to:
Enhance Brand Awareness: Promote Nextap's products and services to a broader audience.
Engage Customers: Foster meaningful relationships with current and potential customers.
Provide Valuable Information: Deliver relevant and accurate information about our offerings and industry insights.
Uphold Integrity: Ensure all communications are honest, transparent, and respectful.
3. Target Audience
Our communications are tailored to:
Customers and Prospects: Individuals and businesses interested in our software subscriptions and NFC tap devices.
Partners and Stakeholders: Entities collaborating or invested in Nextap's success.
General Public: Broader audiences who may benefit from our content and industry knowledge.
4. Communication Channels
We utilize various channels to reach our audience, including:
Website: Our primary platform for information and updates.
Email Marketing: Regular newsletters and promotional emails to subscribers.
Social Media: Engagement through platforms such as LinkedIn, Twitter, and Facebook.
Press Releases: Official statements to inform media and the public about significant developments.
Advertising: Paid promotions across digital and traditional media.
5. Content Standards
All marketing and communication content must:
Be Accurate: Provide truthful information without exaggeration or misrepresentation.
Respect Privacy: Adhere to our Privacy Policy regarding the collection and use of personal data.
Avoid Offensive Material: Refrain from content that is discriminatory, defamatory, or otherwise inappropriate.
Comply with Laws: Follow all applicable marketing and advertising regulations.
6. Social Media Guidelines
Employees representing Nextap on social media should:
Identify Themselves: Clearly state their affiliation with Nextap when posting about the company.
Maintain Professionalism: Communicate respectfully and avoid engaging in arguments or controversial topics.
Protect Confidential Information: Not disclose proprietary or sensitive information.
Use Disclaimers: Clarify that opinions expressed are personal and do not reflect Nextap's official stance when appropriate.
7. Crisis Communication
In the event of a crisis:
Designated Spokespersons: Only authorized individuals may communicate on behalf of Nextap.
Timely Updates: Provide prompt and accurate information to address concerns and mitigate misinformation.
Consistency: Ensure all communications are aligned and reflect Nextap's values and commitments.